Patient Safety starts with you and me

By Wolf Klassen VP, Program Support


Whether you’re on the frontlines of care, maintain equipment in our hospital, create food plans for patients or manage a clinical area, we all have an important role to play in ensuring the safety of our patients and their families.


Recently I spent time with some of the staff in Diagnostic Imaging. They shared how they keep patients safe everyday. Have a watch.



Keeping patients safe starts with each of us. We all have a role to play. It starts with asking, listening and talking. It starts with you and me.


We work in a busy hospital. I know sometimes it’s difficult to remember to ask, listen or talk. But by remembering to engage in these simple actions, we keep open communication with our patients, understanding their needs and how we can make them feel most comfortable.


Of course, we should extend these courtesies to our colleagues as well. And by doing so, we’re not only fostering a culture of trust and safety, but also creating a caring culture – one that looks after the health of our own staff and employees. In fact, by investing in the mental, physical and spiritual health of our staff, we’re laying a strong foundation for delivering the highest quality and safest patient care.


Let’s ask, listen and talk. It’s worth the effort. It makes a difference.It’s Patient Safety Week in Canada, but let’s continue to ask, listen and talk every day. Thank you for doing your part in helping to keep our patients safe.


Happy Patient Safety Week!

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